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Paytm Q3 results: Company reports loss of Rs 208 crore, 36% decline in revenue

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Paytm Q3 results: Company reports loss of Rs 208 crore, 36% decline in revenue

NEW DELHI: One97 Communications, the parent company of Paytm, reported a consolidated loss of Rs 208.5 crore for the third quarter ending December 31, 2024. This marks a slight improvement compared to the Rs 221.7 crore loss in the same period last year.
The reduction in losses was primarily due to lower expenses, including payment processing charges and employee costs.
Revenue from operations of Paytm declined by 35.8 per cent year-on-year to Rs 1,827.8 crore, down from Rs 2,850.5 crore in the December 2023 quarter. The decrease was driven by lower revenues from payments and financial services (34 per cent), payment services (40 per cent), and marketing services (48 per cent). However, the revenue showed a 10 per cent quarter-on-quarter increase.
The company is planning international expansion and has established three overseas subsidiaries of Paytm Cloud Technologies in the UAE, Saudi Arabia, and Singapore.
“We believe that our technology-led merchant payments and financial services distribution business model has the potential for expansion in similar international markets. We have developed a portfolio of innovative hardware, software, and services stack in India, which can be deployed and monetised internationally. We are exploring various approaches, including organic expansion/local licenses, strategic investment and partnerships,” the company said in its filing.
During the quarter, Paytm’s gross merchandise value (GMV) reached Rs 5 lakh crore, the highest recorded to date.
Paytm’s payment processing charges reduced by 42 per cent year-on-year to Rs 570 crore.
The company’s monthly transacting user base grew to 7.2 crore in December, recovering from 6.8 crore in September 2024, a drop caused by restrictions imposed on Paytm Payments Bank.
The company’s cash balance increased to Rs 12,850 crore, mainly due to a stake sale in the Japanese payments firm PayPay to SoftBank Group for Rs 2,372 crore.
Paytm also reported that its contributing profit improved by 7 per cent quarter-on-quarter to Rs 959 crore. Contributing profit excludes payment processing charges, promotional cashback and incentives, connectivity and content fees, contest and ticketing expenses, logistics, deployment, and collection costs.



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